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12 questions
Zeyfex offers STANDARD, GOLD and BLACK accounts on its MT5 platforms. You can compare the types of accounts provided by us at the link: Account type.
Sure! We encourage our customers to test our demo environment before purchasing an account. Registration can be done at the following link: https://login.zeyfex.com/register
Registration for a trading account can be opened via this link: https://login.zeyfex.com/register
The Zeyfex account is opened instantly after registration.
The Zeyfex team recommends that all trading accounts be in the same Client Area Profile, with the same email address.
You must provide proof of identity and proof of residence for the account holder. As proof of identity, a valid passport can be sent and as proof of residence, a utility bill or bank statement can be sent in the name of the person in charge, with full address, dated within the last six months.
Yes! The request must be sent to: support@zeyfex.com. Attach the necessary documents for the move, such as a marriage certificate for changing the name or a proof of residence for changing the home address.
Registration for a IB can be via this link: https://zeyfex.ibcommissions.com/register/
To access the client area, use this link: https://login.zeyfex.com/
Yes! Zeyfex allows the opening of up to eight trading accounts. Additional accounts can be opened at any time directly in the customer area. https://login.zeyfex.com/accounts
The account will be deactivated if there is a negative balance or no activity for more than three months. Unlike other brokers, Zeyfex does not charge an administration fee and for that reason, the account can be reactivated at any time to resume trading. If you wish to reactivate, simply send a request via the registered email address to: support@zeyfex.com..
Yes! Our customers can choose some of our special bonuses. Discover the bonuses available on our promotions portal: https://zeyfex.com/promotions.
3 questions
Yes! Zeyfex is a group regulated by CySEC and ASIC.
The Zeyfex Group is a group of private limited companies, owned by Cyprus.
What sets Zeyfex apart from its competitors is its in-depth knowledge of what traders need. At Zeyfex, the combination of prices, execution speed, variety of products, customer support, investment in technology and market analysis are the main items that give customers the confidence they need in their broker.
8 questions
8 questions
Just log in to your client area, on the left side of the screen, by clicking on "Fund Account". After that, choose the option “deposit”, selecting the trading account where you will make the deposit and clicking “Submit”.
The minimum deposit for both Standard accounts is from $1 USD.
Zeyfex offers cards, bank transfers, Skrill, Neteller, Bitcoin, and if you are from Brazil, you can make the deposit through your bank. For more information, visit the link: deposit & withdraw
No fee is charged for deposit. You can find the deposit methods at this link: https://zeyfex.com/deposit-withdrawal
The delay in the deposit will depend on the method you use. Online methods are instantaneous, unlike bank transfers, which can take days. See this link for specific times for each method:https://zeyfex.com/deposit-withdrawal
Yes!
It is not necessary as long as your Skrill or Neteller account is in your name, the deposit can still be made normally.
No. Only funds received directly from the holder of the indicated trading account are accepted.
Withdrawals can be made in your Client Area by clicking here: https://login.zeyfex.com/withdraw
If multiple deposit methods are used, it will be necessary to withdraw the same amount that you deposited back for each one, starting with deposits made with card. When card deposits are withdrawn to the same card, a remaining withdrawal will be made in the order the deposits were made. You can then choose any of the previously used methods for withdrawing profits.
Yes, as long as the account is in your name.
The time it takes to receive the funds will depend on the method used. You can follow all the processing through the following link: https://zeyfex.com/deposit-withdrawal
Yes, as long as you have enough free funds to cover the withdrawal amount.
Yes. Use this link to access your Customer Safe Area and perform the transfer https://login.zeyfex.com/internal-transfers. Note that internal transfers will only be possible between having the same customer area profile.
No, the verification can be done at another time.
Through this link: https://login.zeyfex.com/request-status, you access your customer area and your history.
14 questions
The terminal can be downloaded directly from your customer area. https://login.zeyfex.com/downloads
Open your trading platform and click File > Login to the trading account. That done, just enter your account number, your password and choose a relevant server.
You can access the software on Windows and Mac Desktop computers. In addition to these, it is also possible to access through the applications available for cell phones and tablets.
Yes, all values on MT5 platforms are live, without any delays.
No, MT5 are offered free of charge.
In the top menu click View> Languages. Select the language you want, close and reopen the platform to update the language.
The graphs always show the bid amount. To view the ASK value, right-click on the graph, selecting Properties> Common and check the "Show Ask line" box.
The server's time on the platform is GMT + 2 or GMT + 3 according to daylight saving time. This means that NY closing times can be monitored.
Open the platform and click File> Open data folder> MQL5> Experts and paste the .ex4 file. When closing and reopening the platform, the EA will be displayed in the Browser window under “Specialists”.
Just hover your mouse over the account number in the Browser window and you will see your balance and leverage.
Go to the “Account history” tab, right click and select “Custom period”. Enter the dates you want to receive the statement and press "OK". Then, right-click again and select "Save as report". The Statement will open in an HTML file.
Drag the indicator from the browser window to the chart and it will automatically be pinned to the chart.
Just double-click where you want to trade, directly in the market observation window and a new window with the name “New Order” will appear.
If you use your demo account on a regular basis, it will not expire. But if you don't use it for more than 30 days, it will automatically be removed and will not be reactivated again.
8 questions
The Affiliate works through a website, interacting with potential customers through it with banners, links, email marketing and other marketing tools. Affiliates may not have direct or personal access to customers.
Access here https://zeyfex.ibcommissions.com/register/ and fill out the affiliate registration form on our website. Our team will contact you.
Yes, Zeyfex requires sending an identification document and proof of residence.
Access your affiliate portal and click on the "Request payment" option.
When you register as an affiliate, you will receive exclusive tracking links for share with your customers or post on your website. That way, as soon as the customer accesses the website, it will be possible to track based on the IP address until registration is completed.
Yes, the complete list with your indicated customers is on the Affiliate Portal.
No, you will not need a license.
The Terms and Conditions for affiliates are sent as soon as the application is received.